HEAT OF° Support – Authentic. Direct. Personal.
No automated responses, no endless call center chat. With us, you'll speak to real people with real expertise. Our support team is here for you – quickly, easily, and directly. Whether it's about products, orders, returns, or complaints: we personally handle every request and guide you through to a resolution. You'll receive assistance from our service representatives within 24-48 hours.
Here's how to reach us
For general questions, product inquiries, returns or complaints, we are always available at the following address:
support@heatof.com
phone
Would you like to speak to us directly? Our team is available to you personally from Monday to Friday, 9:00 am to 5:00 pm :
+49 155 65916353
Contact form
Alternatively, you can easily contact us using the contact form below.
Please provide your order number if possible. This will allow us to process your request more quickly and assist you more efficiently.
Postal address
HEAT OF°
c/o Stonewall GmbH
Lise-Meitner-Straße 13
72622 Nürtingen, Germany